Terms and Conditions of Use

Introduction and General Information

Dracula Casino is operated by a licensed company. These Terms and Conditions, together with game-specific rules and policies, regulate access to the website, software, games, and all related services. By visiting the site, using any sub-domain, mobile application, or registering an account, you confirm that you have read, understood, and agreed to be bound by these terms. We may update the Terms from time to time to comply with legal requirements or for any other reason. Your continued use of the platform after changes take effect means you accept the updated version.

License and Intellectual Property

We grant you a personal, non-exclusive, and non-transferable license to access and use the games and services on your personal device. All rights, including copyright, trademarks, and intellectual property in the website, software, and content, belong exclusively to us or our licensors. Copying, modifying, reverse engineering, or any unauthorized use is strictly prohibited under applicable laws. You must immediately report any suspected misuse to us, and you remain responsible for any damages caused by unauthorized actions.

Your Account: Requirements and Management

To bet or play for real money, you must create an account and confirm you are at least 18 years old or the legal age of majority in your jurisdiction. It is your sole responsibility to verify that our services are legal in your country of residence. Residents of the USA, Netherlands, France, United Kingdom, Australia, and various other restricted jurisdictions, including FATF blacklisted countries, are not permitted to register or use the services. Provide accurate personal information during registration and keep your username and password confidential. The account is strictly personal and cannot be transferred, sold, or shared in any way. We reserve the right to close accounts for violations, including use by employees, affiliates, or family members.

Deposits, Bets, and Withdrawals

Deposits must be made with legally obtained funds using the payment methods displayed on the site. We are not a financial institution and do not pay interest on balances. Bets can only be placed within your available account balance, and you bear full responsibility for all losses. The maximum daily winnings are capped at €100,000 or equivalent. Withdrawals require KYC verification on the first request and are subject to minimum amounts and limits (€100 minimum, €1,000 daily, €2,000 weekly). Requests are normally processed within three banking days once wagering requirements are met. Bonus funds and aborted games cannot be withdrawn until conditions are fulfilled.

Bonuses and Promotions

We may offer various bonuses and promotions at our discretion, each with specific terms you must accept. Wagering requirements apply, and certain games such as blackjack, many slots, live casino titles, and sports betting may be excluded or contribute differently. Bonus abuse, multi-accounting, or misuse will result in forfeiture of winnings and possible account suspension. Non-deposit bonuses have strict maximum withdrawal limits, typically €100 or twice the bonus amount. Only one bonus can be active at a time, and the maximum stake while wagering is €2. Sports bonuses require minimum odds of 2.0.

KYC Verification and Prohibited Practices

To prevent fraud and money laundering, we may request identity documents, proof of address, and source of funds at any time. Users exceeding €2,000 in lifetime deposits or requesting withdrawals must complete full verification, usually within 48 hours. Prohibited activities include using VPNs to hide location, collusion, cheating, bonus abuse, multi-accounting, chargebacks, and any illegal conduct. In case of violation, we may void bets, confiscate funds, suspend or close accounts, and report to authorities.

Software Errors, Liability, and Responsible Gambling

Any software malfunction or error may lead to cancellation of affected bets. We are not liable for technical interruptions, downtime, or losses arising from such issues. Our total liability is limited to the value of the relevant bets or €500, whichever is lower. You play at your own risk. Gambling is for entertainment only. If you feel you are losing control, contact support to activate self-exclusion. We provide tools to set deposit and session limits and encourage responsible play.

Privacy, Communication, Complaints, and Other Rules

Your personal data is protected in accordance with our Privacy Policy. All communications should be sent via the support form or registered email. Complaints must first be raised with our customer support team and can be escalated if needed. These Terms are governed by the laws of Curaçao. In case of any discrepancy between language versions, the English text prevails. The Terms represent the entire agreement between you and us. Links to third-party sites are provided for convenience only, and we bear no responsibility for their content.

We regularly review these Terms to maintain a secure and compliant platform. By continuing to use Dracula Casino, you confirm your acceptance of all provisions. For any questions, our support team is available to assist you.